Frequently Asked Questions
Do you accept insurance?
We accept most major insurance plans. We also work with auto accidents and personal injury cases resulting in back pain, headaches, or other related conditions. Please contact our office at (830) 272-7746 for more information.
Do I need a referral to see a pain management doctor?
Some insurance plans require a referral, while others allow direct scheduling. Contact your insurance company or our office to confirm.
How can I schedule a new patient appointment?
You can request an appointment online, ask your primary care provider for a referral, or call our office at (830) 272-7746.
What can I expect at my first appointment?
Your first visit includes:
- A detailed medical history review
- Physical examination
- Review of imaging
- Discussion of previous treatments
- Development of a personalized chronic pain treatment plan
Can I fill out my forms before my new patient appointment?
Feel free to print out the forms or complete them online. If you are unable to complete your forms beforehand, please arrive 15 minutes early.
What should I bring to my first appointment?
Please bring:
- Your insurance card
- Photo ID
- A list of current medications
- Completed new patient forms
We request that any imaging be sent over before your first appointment.
How do I know which treatment is right for me?
Every patient is unique. Your provider will consider:
- Your diagnosis
- Imaging results
- Previous treatments
- Overall health
- Lifestyle goals
Together, we create a customized plan focused on restoring your function and comfort.